Privacy Policy

What Information We Collect

At BookedKeeper, we respect your privacy. This policy explains what information we collect, where it comes from, how we use it, and when we may share it.

When You Browse Our Website

When you browse our website, we or our service providers may collect basic usage and device data such as your IP address, browser and device information, pages viewed, referring pages, approximate location derived from IP, time spent on pages, and links or buttons you interact with. We use this information to operate the site, measure performance, improve the user experience, and protect the site from spam, abuse, and fraud.

When You Contact Us or Schedule a Call

When you contact us through our website or schedule a call with us, we may collect information such as:

• Your name
• Your email address
• Your phone number, if you provide it
• Your message and any other information you choose to share with us

When you submit a contact form, our spam-prevention and email delivery providers may also process technical information such as your IP address, browser data, and the content of your submission so we can verify the request and respond to you.

When You Become a BookedKeeper Client

If you decide to join the BookedKeeper program, we may collect additional information needed to launch and market your practice. This may include:

• Information about your practice, such as your services, niche, client count, and specializations
• Your business address and billing details
• Information about your ideal client profile
• Your pricing, capacity, and preferences for taking on new clients
• Your preferred communication methods
• Any additional information relevant to tailoring the program to your practice

We collect this information directly from you through forms, phone calls, emails, video calls, and other interactions during onboarding and delivery of the program.

How We Use Your Information

We use your information to operate our website, respond to inquiries, schedule calls, deliver the BookedKeeper program, send service-related communications, measure and improve our marketing, maintain security, and comply with legal obligations.

Cookies, Analytics, Advertising, and Service Providers

We use third-party tools and service providers to operate the site and support our business. Depending on how you use the site, this may include advertising and analytics providers such as Google, Meta, and Cloudflare, spam-prevention providers such as Cloudflare Turnstile, email delivery providers such as Resend, embedded media providers such as YouTube, and scheduling providers such as Calendly.

These providers may collect or receive categories of information such as identifiers and online activity information, including IP address, device and browser information, pages viewed, referral data, ad interactions, video interactions, and form submission details. We use these tools to measure traffic and campaign performance, prevent spam, send emails, host media, facilitate scheduling, and improve the site.

You can manage cookies through your browser settings. Some providers also offer their own privacy controls, such as Google's ad settings and the Google Analytics Opt-out Browser Add-on. For more information, please review the privacy policies of Google, Meta, Cloudflare, Resend, YouTube, and Calendly.

How We Share Information

We may disclose personal information to service providers and vendors that help us operate our website, communicate with you, deliver the BookedKeeper program, measure advertising performance, prevent fraud, and host content. We may also disclose information when required by law, to protect our rights, or in connection with a business transaction.

Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to respond to inquiries, provide the program, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Rights

Depending on where you live and subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to request information about how we collect, use, and disclose it. To make a privacy request, please contact us. We may need to verify your identity before completing your request.

California Privacy Disclosures

For California residents, the categories of personal information we may collect include identifiers and contact information, commercial or billing information, internet or other electronic network activity information, and any information you choose to include in messages or intake materials. We collect this information directly from you, automatically from your browser or device, and from the service providers and tools described in this policy.

We use and disclose these categories of information for the purposes described above, including operating the website, responding to inquiries, delivering the program, measuring advertising and site performance, preventing fraud, and complying with law. We may disclose these categories to service providers, advertising and analytics partners, security providers, communication providers, and content hosting providers.

Do Not Track Disclosures

Some browsers offer a Do Not Track setting. At this time, our website does not respond to browser Do Not Track signals in a uniform way. Third-party tools on our site, including analytics, advertising, security, and embedded media providers, may collect information about your online activities over time and across different websites or services.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, tools, or legal obligations. When required, we will post the updated policy on this page and take any additional steps required by law.

Questions or Concerns

Have questions about this policy or data privacy matters? We are here and happy to assist. Please feel free to contact us anytime.